Thursday, April 21, 2022

NNLM Day at MLA 2022 - April 28

Please join NNLM on April 28th for NNLM Day at MLA 2022.

Each NNLM Region and Center will provide an update and a look forward during a pre-MLA virtual event on Thursday April 28th.

These sessions are FREE to all; you do NOT have to be registered for the MLA conference.

The day will start with an update from Martha Meacham, NNLM Project Director and will end with a session with Dr. Patti Brennan, Director, National Library of Medicine.

Registration is required for each session you attend.  (Except Dr. Brennan's)
Scroll to the bottom of the web page to find the individual sessions.

Access Dr. Patti Brennan's Zoom session on April 28, 2022

Here's an overview of the schedule:

9PT/10MT/11CT/12ET - NNLM National Update (Martha Meacham)
10PT/11MT/12CT/1ET - Concurrent Sessions. Regional presentations (R1-7)
11PT/12:MT/1CT/2ET - National Center for Data Services Session
12PT/1MT/2CT/3ET - National Training Office and National Public Health Coordination Office (concurrent Sessions)
1PT/2MT/3CT/4ET - Dr. Brennan Hour. Access the Zoom session.

Rebecca Brown, MLS, AHIP, CPACC
Training Development Specialist
Network of the National Library of Medicine Training Office (NTO)

[Reposted from Medlib-L 4-20-2022.]

Wednesday, April 20, 2022

WHSLA Wind-down Wednesday

While tallying the results of the recent WHSLA Professional Development Survey, our Professional Development Coordinator Dora Davis noticed a major trend.  Most respondents were interested in mindfulness and resilience resources.  So we're going to try sharing these resources as a regular blog feature.  Here's what we have for April:

Nurture Your Resilience: Bouncing Back from Difficult Times from the NIH News in Health monthly newsletter.

Burnout: The Secret to Unlocking the Stress Cycle book recommendation from WHSLA members Annie Lipski and Jennifer Deal. 

Finally, take forty seconds out of your day to watch the Milwaukee County Zoo's river otter pups learn how to swim:

                                                                   THEY CHIRP!!!!!

Tuesday, April 19, 2022

WHSLA Members Presenting at MLA 2022


Several of our own WHSLA Members will be presenting at the Medical Library Association Meeting in New Orleans May 3-6, 2022.  This year the MLA conference will be a hybrid live and virtual meeting.  Check out the preliminary program

Karen Hanus will be speaking in one of three brief, prerecorded videos to be shown at the start of one of the sessions of an MLA on-site symposium on 21st Century Health Sciences Collection Development & Resource Sharing.  The specific section at which Karen's video will be shown is Staying Ahead of the Future: Developing Your Library's Collection Philosophy and Policy.


Brenda Fay, AHIP, Manager of Advocate-Aurora Library, will be presenting a virtual poster on Reimagining Document Delivery after a Health Care System Library Merger.  [Stay tuned for her full abstract in a later post ... ]

Michele Matucheski, AHIP, Medical Librarian for Ascension Wisconsin, will be presenting a virtual poster on The Counter 5 Usage Stats Playbook.  If you are not registered for the MLA-22 conference, you can see Michele's poster and abstract here.  

If you are presenting at MLA, but missed the call to be included in this post, contact Michele.Matucheski anyway, I'd be glad to add you and your presentation to this list with an update.  

If you are attending live or virtually, please check out the presentations of your WHSLA colleagues. Virtual posters include a short recording this year, so you can listen to them, too.    

Monday, April 18, 2022

Reimagining Document Delivery after a Health Care System Library Merger: Virtual Poster at MLA-2022

This virtual poster was presented at The Medical Library Association 2022 Meeting April 27 - May 2022. [Posted here by permission.]

Poster Title:  Reimagining Document Delivery after a Health Care System Library Merger

By: Brenda Fay, AHIP – Library Manager, Advocate Aurora Library
Background: Two healthcare systems with separate libraries merged into one. After the merger, there was a great need to unify and reimagine the processes for Document Delivery and Interlibrary Loan. Multiple accounts, separate systems, and desktop programs were no longer serving our geographically spread-out staff. In addition, COVID-19 shutdowns began just several months after the merger, solidifying the need for 100% cloud-based tools to manage ILL processes.
Description: We began by consolidating DOCLINE accounts, resulting in only two accounts with a shared login, so any staff can access, place requests, or look up information. Each library was using their own client-based document delivery management software, which needed installation and updates managed by HIT. Over time , this became more difficult to manage as client-software can come with security risks. After researching alternative online tools within our limited budget, we chose to use Springshare's LibAnswers and LibInsight. LibAnswers is used to send and receive document delivery and ILL requests, and LibInsight is used to track borrows for annual copyright reporting. This piece has been particularly useful as a replacement for QuickDoc and CLIO copyright tracking.

Conclusion: Nine months into the switchover, we've seen several positive results using the cloud-based tools. When staff is on unexpected leave, we can easily resend tickets or files to users without needing access to individual library staff email accounts. This has saved time for us and our users. Analytics tools in LibAnswers and LibInsight have allowed us to compare document delivery usage by location, patron type, cost, and unowned titles borrowed. This information will enable data-driven decisions about collection management (what do our users need that we do not own) and staffing workload (is traffic changing at sites and do we need more staff to cover those requests).

Contact Brenda Fay for more information.


Thursday, April 14, 2022

Work Challenges and Inspiration among WHSLA Members: Featuring Dora Davis


Michele: In March, I participated in a listening session with Erica Lake from the NNLM Region 6.  In preparation, I asked a few WHSLA Members for their candid answers to the following questions:

  1. What challenges do you face with work?
  2. What inspires you at work?
  3. What CE would you like to see the NNLM work up for us, esp. on the hospital side.

With their permission, I am sharing the responses here on the WHSLA Blog in a series with the hope that WHSLA Members will get to know each other better, share some great ideas and best practices, and realize that we may be facing a lot of the same challenges in a post- (Are we there yet?) pandemic world.

Dora Davis is The WHSLA Professional Development Coordinator one of 2 WHSLA Members-at-Large.  She works as a Medical Librarian for ProHealth.

1) What challenges do you face with work?

Dora: My main challenge is being available to the providers.  I am pool so I only work when there are requests.  However, there are ALWAYS requests.  I cannot work more than 10 hours per week and often times that’s not enough to even work on the pending requests.  Sometimes by the time I get to a request, they no longer need it.  Also, hearing from providers time and time again that they just don’t understand why the library isn’t seen as valued.  I appreciate them telling me, but they are preaching to the choir.  I always send them to the man in charge.

2) What inspires you at work?

Dora: I am absolutely inspired by my core group of library users.  They are always appreciative of the help.  I also find it recharging to be able to help someone find resources that they didn’t think existed.  I almost never hear the outcome of a request but recently I had a physician contact me to tell me that their patient was doing much better thanks to some resources I provided that helped them argue the case for their insurance coverage and they wanted to thank me. I felt such joy I’m almost embarrassed to write about it.  I had been sitting here having an existential crisis about my job and thinking I couldn’t possibly make a difference in my limited hours so maybe I should reconsider.

3) What CE would you like to see the NNLM work up for us, especially on the hospital side.  MLA seems to be doing more CE for the academic librarians these days, and NNLM is doing more outreach to public libraries now.  So what would be most helpful for those of us still working in hospital libraries?

Dora: I would love CE on making our roles more efficient.  I am currently working on short video tutorials on library topics, since I don’t have time to do 1:1s at all anymore.  Example: My first [video tutorial] was titled “search engine OR database” and it was a tik tok style video.  I kept getting literature requests where people answered “google” to the question “what databases have you searched already?” (A benefit of not working here regularly/post covid is that I have time to look for inspiration outside of the library for teaching skills).

Tips and Tricks from seasoned veterans would also be amazing.  One that I use that helps me tremendously is to create signatures for FAQs.  I have those same FAQs on the library page but no one ever reads them.  Now when I get an email asking me where the request forms are, or how to register for UptoDate, I just click on the signature and save myself lots of time.  I’m sure others out there have their own tricks that make the job easier?

I do work on things like the Evidence Based Practice group and sometimes participate in providing Nursing CEUs.  Maybe some CEs on how to provide these would help.  So for the EBP group I am on the “faculty” and I teach their first class on finding evidence and then I provide assistance as the cohort goes on.  For Nursing, sometimes our education department will host a learning fair for the nurses and I will provide a version of the EBP class tailored to nurses and then it’s bundled with some other items to give them CEUs.  So I guess I would like to see CE for myself on things we can provide for these instances besides EBP.  I think hosting things like this makes our value more tangible to some stakeholders so I feel like I need all the help I can get for hosting more of these but on limited time to plan.

Thank you, Dora!   If you want to know more about Dora, check out this post on the WHSLA Blog.

If you would like to participate and share your answers to these 3 questions in a similar post for the WHSLA Blog, email Michele Matucheski with your answers and I'll make sure it gets posted.  

A Tree Grows in the Health Science Library?

Tree image from Pixabay.


Once in a while, I check my horoscope -- just for fun.  This week, I read the following:

 A team of biologists unearthed a fascinating discovery in Costa Rica. When the group planted a single tree in pastureland that had no trees, biodiversity increased dramatically. For example, in one area, there were no bird species before the tree and 80 species after the tree. I suspect you can create a similar change in the coming weeks. A small addition, even just one new element, could generate significant benefits. One of those perks might be an increase in the diversity you engage with.

With Covid cases on the decline, I went back to working on site at my hospital library 2 weeks ago -- after 2 years working-from-home during the pandemic, completely focused on the virtual library side.  It's been very quiet here in the physical library ---  almost like a pastureland with no trees, and no biodiversity, and no one here but me most of the time.

So that got me thinking ...

What if I planted a figurative tree here in the Library, to liven things up?  What could that tree be?  Couldn't the Library BE that tree?   Maybe that's enough to bring people in again?

  • An Open House with the new Therapy Dog in Rehab
  • A new collection of books focused on diversity, equality, and inclusion
  • A simple announcement that we're open and staffed regular hours again

Help me brainstorm here: What are your ideas for getting back to normal?

Wednesday, April 6, 2022

More on the constant fight against misinformation/disinformation

It's nice to see more people speaking out about mis/disinformation and the threats they pose to public health.  Check out this opinion piece from the New England Journal of Medicine about how health care professionals can address misinformation on social media.

As a grad student myself, I was delighted to find this article from CNET about what other grad students in various programs across the country are doing to identify/combat misinformation.

Illustration by Naomi Antonino/CNET