Docline News: Adding Your Library Hours

DOCLINE is the National Library of Medicine's interlibrary loan (ILL) request routing system. The purpose of the system is to improve access to biomedical literature for libraries in the Network of the National Library of Medicine (NNLM) and beyond.

DOCLINE has added the ability to input your library's hours of operation.

* Libraries can add their hours including time zone to their 'Manage Library >> library schedule'

* Applies only to US/CA libraries

* Time zones default to UTC, will need to be updated by libraries

To update your library schedule in DOCLINE, please follow these steps:

1. Log in to your DOCLINE account using your credentials.

2. Navigate to the "Library Schedule" section.

3. Review your current schedule and identify any gaps or outdated information.

4. Add new hours or make necessary changes to ensure accurate representation of your library's availability.

If you have any questions, concerns, or comments, please reach out to NLM by using the "Contact Us" feature within the DOCLINE system, or by sending an email to mailto:custserv@nlm.nih.gov.

Thank you,
-DOCLINE Team

Re-posted from The Docline-L Listserv 6-28-23

From MLA 23: Docline Spring Cleaning Checklist

See the pdf version of this checklist.

One of the most practical things I saw at the virtual MLA23 conference was a poster by Jill Daby, MLS, AHIP, and Margot Malachowski, MLS, AHIP, highlighting recommended best practices for libraries using the DOCLINE ILL system, including regular upkeep of a library's journal holdings and schedule, and steps to follow when a library closes (temporarily or permanently).

The poster shared data from the last two years from one rural library, demonstrating the impact of outdated library holdings: 138 unreceipted and unfilled requests. Multiply routing inefficiency across the 1500+ libraries currently using DOCLINE, and the effects are felt nationwide. Delayed and/or unfilled requests for biomedical information for our health care providers have the potential to impact patient care in every organization.

At the suggestion of colleagues, the authors offered to share their poster and the "Spring Cleaning" checklist far and wide to raise awareness about this issue and encourage action. 

• Please remember, DOCLINE requires a commitment to participate from the eligible libraries who use it. By maintaining our library profiles, DOCLINE can continue to fulfill its purpose since it's inception in 1985 of "increasing the speed and efficiency of biomedical ILL."

• Improving access to biomedical information changes patient lives. 

• In addition, ensuring prompt delivery supports the services our colleagues offer their institutions - advocacy for the profession.

Posted by permission of the authors.

Docline Winter Webinar Recording Available

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Recording Available: DOCLINE Winter Webinar

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The December 15, 2021 DOCLINE Winter Webinar Recording and Slide Deck are now posted. 

This webinar provided a brief overview of new DOCLINE features and improvements, discussed the 2022 development roadmap, and answered user questions. 

The recorded session and slides have been added to the DOCLINE system home page under webinars.

Please check back for the Q&A update which will be posted as soon as it is available.

To provide feedback about the webinar, please Contact NLM.

Questions about DOCLINE? See the DOCLINE User Resources home page for quick tour videos, FAQs and more. 

Contact DOCLINE Support with feedback or to report technical issues.

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For anyone who missed the live session back in December (like me!)

Closure of the NNLM Docline Coordination Office (NDCO)

In case any of you missed this important bit of news by other sources.

With Erin Latta moving on, it lists a new route to get support for Docline.

Dear DOCLINE Users,

Please join me in congratulating Erin Latta as she prepares for the next phase of her career. She has accepted a new position working for ICF, a consulting company, to work as an Information Specialist/Systems Librarian and provide support to the NLM DOCLINE Team. As the NNLM DOCLINE Coordinator, she served as the sole coordinator in the office responding to thousands of user support requests related to utilizing a Google Account sign-in, launch of DOCLINE 6.0, retirement of Loansome Doc, and the transition of EFTS to MLA. While I’m incredibly happy for her new opportunity and continued support with DOCLINE, I believe that she will be sorely missed throughout all of NNLM.

With her new opportunity, the NDCO office will close ahead of schedule due to the upcoming changes to the NNLM in the 2021-2026 cooperative agreement. Customer support from the NDCO will transition to the National Library of Medicine effective immediately.

For DOCLINE support, please submit a NLM Support Center Help Desk Ticket.

We would like to thank you for contacting the NDCO over the past 5 years. It was truly a pleasure supporting your library and responding to your DOCLINE customer service needs.

Best wishes,

Tony Nguyen, MLIS, AHIP
Executive Director
Network of the National Library of Medicine (NNLM)
Health Sciences and Human Services Library
University of Maryland, Baltimore

Docline: Connecting Librarians for 35 Years!

 

Ever since I started working in health science libraries back in the early 1990s, I have been grateful for the National Library of Medicine's gift of Docline, which has made inter library loan so much easier and practical the last 35 years.  It really has helped health science libraries impact quality patient care, quickly and efficiently, oftentimes for no extra cost.  

Thanks you NLM for providing Docline and the networks of health science libraries that make it work so well.  We are all better together!

From the NLM's Musings from the Mezzanine Blog:

Guest post by Lisa Theisen, Head of NLM’s Collection Access Section and Elisabeth (Lis) Unger, NLM DOCLINE Team Lead

It’s been 35 years since NLM’s interlibrary loan (ILL) request routing system, DOCLINE®, was launched with a goal of enabling medical libraries to get biomedical literature into the hands of people who need it as efficiently and quickly as possible. Today, DOCLINE continues to be used daily by nearly 2,000 hospital, academic, military, public, and other libraries that place approximately one million requests a year, including requests for newly published research not freely available online.   Read more ...

EFTS Transition Activities and Timeline

Operations of the Electronic Funds Transfer System (EFTS) will move to the Medical Library Association (MLA) in a timeline agreed to by EFTS, MLA and the National Library of Medicine (NLM).

If you are not signed up with MLA and your library uses EFTS, your operations will be disrupted after June 30.

UPDATED KEY DATES(DOCLINE dates highlighted)

• June 15: MLA EFTS Go-Live 1: Users who signed up with MLA EFTS start their configuration on the new platform (previously, June 1)
• June 30: All existing EFTS libraries must act on or before this date to access DOCLINE request billing data, regardless of future EFTS participation.  Capture requests for libraries that will no longer participate in EFTS, or before the EFTS Report menu option is hidden from your view due to changed participation status.
• June 30: Last transaction day for ALL users of current EFTS; transactions need to be processed by July 9 on UCHC EFTS (previously, May 31)
• July 1: DOCLINE resets all EFTS Participant Indicators to reflect participation in the MLA EFTS platform (previously, June 1)
• July 24: Last day for libraries to settle any negative balances on UCHC EFTS (previously, June 25)
• July 30: UCHC transfers library participant funds to MLA (for libraries who have requested it in the MLA User Agreement); MLA posts those amounts onto the MLA EFTS library accounts (previously, June 30)
• Aug 3: MLA EFTS Go-Live 2: Users who are signed up with MLA EFTS can upload interlibrary loan (ILL) transactions, which includes July transactions (previously, July 15)

For more information about the DOCLINE  EFTS Manual Billing report, refer to the Manual Billing Report help. 

Please refer to MLA EFTS and UCONN EFTS with your other questions.

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Questions about DOCLINE? See the DOCLINE System home page for quick tour videos, FAQs and more. 

Contact your Coordinator for help using the system.

Write to the Help Desk with feedback or to report technical issues. 

Update on the the Continuation of the EFTS Service

MLA posted an update about the continuation of the EFTS service currently hosted by UCONN, including expected timelines for transition to the new upgraded service.    Read more ...