This is the fourth in a series of blog posts showcasing how WHSLA members and their libraries responded to serving our users in creative ways during COVID-19.
WHSLA Blogger, Michele Matucheski shares their outreach efforts for Ascension Wisconsin Library Services.
Welcome Messages to New Physicians & Providers
One of the other things we started is sending a welcome email message to New Physicians and Providers (Nurse Practitioners and Physician Assistants) around the state. Since we no longer do in-person library orientations, this is the next best thing for introducing them to Library Services and what we can offer to help support their practices.
How did we get the list of New Providers? We asked the Medical Staff Office to include us when sharing the report of new and departing providers. This has been wonderful for consistency, and making sure we catch everyone. Prior to that, it was only by happenstance that we heard about new Providers.
I set the basic text up as a template in Gmail (The equivalent would be a saved signature file in Outlook), then I can personalize the message, adding their name and anything else that seems relevant. I usually add links to ebook collections from CK and AccessMedicine reflecting their specialty. If it's for a PA or NP, I'll often add info about Patient Education resources, too.
Here's the basic text [Feel free to borrow it and adapt for use at your own institutions.]:
