Free NNLM CE: Telehealth 101: What libraries need to know

Shared from MedLib-L

Please join NNLM beginning September 2, 2025 through September 30, 2025 for a 3-hour MLA CE class called Telehealth 101: What libraries need to know.

This is a work at your own pace class during the scheduled dates.

This class takes place in Moodle. Registration is open.<https://www.nnlm.gov/training/class/telehealth-101-what-libraries-need-know>

Libraries across the United States are beginning to offer their patrons access to telehealth services as a strategy for addressing inequities in digital access to healthcare. This class introduces Telehealth, why it's important, and how it enables people to have greater access to quality healthcare.

This class will also address privacy and ethical concerns, and review the technology and infrastructure needed to launch a successful telehealth program in your library.

The class consists of three modules:

* Recognize the different approaches/models to providing telehealth access within libraries.
* Describe resources available to the library for Telehealth technology and the role of the library in support of digital skills training for telehealth.
* Address potential ethical and legal concerns in offering telehealth access within libraries.

Thanks,
Rebecca Brown, MLS | Training Development Manager | CPACC
NNLM Training Office | Eccles Health Sciences Library | University of Utah

Concrete Recommendations for Cutting through Misinformation During the Covid-19 Pandemic

Dr. Joan Donovan, Research Director on Media at Harvard's Shorenstein Center at The Kennedy School of Government, recently gave a webinar for the NNML on "Concrete Recommendations for Cutting through Misinformation During the COVID-19 Pandemic."  

She cited her parallel article in the special Health Misinformation issue of AJPH that discusses possible methods for mitigating misinformation about public health amid the COVID-19 pandemic, particularly on social media resources such as Facebook and Twitter, and other Internet outlets such as YouTube and Google. 

Donovan J. Concrete Recommendations for Cutting Through Misinformation During the COVID-19 Pandemic. American Journal of Public Health. 2020;110:S286-S287. doi:10.2105/AJPH.2020.305922.   Link to article on Academic Search Premier via Badgerlink.

 

Dr. Donovan cited their Media Manipulation Casebook, which is a "digital research platform linking together theory, methods, and practice for mapping media manipulation and disinformation campaigns.  This resource is intended for researchers, journalists, technologists, policymakers, educators, and civil society organizers, who want to learn about detecting, documenting, describing, and debunking misinformation."     The Casebook acknowledges that misinformation is an entire industry.

In the webinar, Dr Donovan described the Media Manipulation Life Cycle:

1) Manipulation Campaign Planning - Where did it begin?

2) Seeding campaign across social platforms and web - Where does it start?  Who authors it?

3) Responses by industry activists, politicians, and journalists who are often targeted.  

• This is the stage at which we notice it.

4) Mitigation - where social media platforms may start blocking content about it, or marking it.  Journalists may debunk it.  Organizers/Activists may publish white papers debunking it.

5)  Manipulators make adjustments to the new environment, especially if it's profitable.  They will create entire ecosystems to allow people to "Do your research."    They may use techniques such as 

• "keyword squatting," playing on fears about mandatory vaccination 
• recontexualizing media -- misquoting Dr Fauci, or using those quotes out of context
• Misinformation Graphics wholly made up and impossible to fact check.
• See more definitions from the Casebook.

But there are some concrete ways to fight  back.   The article gives 5 concrete ways to respond to health misinformation.    [Take a look at the article ...  It's a short read at only 2 pages.]